Customer Management

Sales Intelligence & Sales Enablement
VI for SI

Our Sales Intelligence [SI] and Sales Enablement experts with deep technical and functional experience can help your business transition and make the most from using (SFDC) platform for your Sales and After Sales efforts using Sales Cloud, Service Cloud and Marketing Cloud.

Sales Intelligence & Sales Enablement

Your team has to be on their toes to ensure each ‘lead-to-win’ and ‘after-sales support’ efforts do not go in vain. Using right tools work seamlessly with your people and systems.

It is imperative to have the tools which align with your companies culture and modernization journey. As your Customers grow and your teams continue to prosper, use the power of a robust and end-to-end Customer Management tool.

Customer acquisition and retention is the key to any companies growth and sustenance. Track your customer interactions across different platforms, ticklers, leads, follow-ups and identify areas of opportunities with ease.

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Customer Management Expertise

Sales Enablement

Looking for ways to generate, track and manage your leads and opportunities?

Then we have the answer: Sales Cloud by Salesforce.

Service Management

Trying to figures ways to offer your customers with nothing but the best service?

Evaluate how Service Cloud by Salesforce can help.

Marketing Automation

Working tirelessly to manage customer data, unplanned campaigns and ROIs?

Learn how Marketing Cloud by Salesforce can do wonders.

Sales Enablement through Salesforce Sales Cloud

Implement and customize SFDC Sales Cloud just as per your need. Easily drive, build and modernize your sales pipelines while nurturing relationships within your existing accounts. 

Our Sales Cloud expertise can offer you with tailored, end-to-end sales management solution from building and managing your sales pipeline; starting with lead generation straight on through to closing opportunities – winning deals (and everything else in between the sales cycle).

SFDC sales cloud
Virtualigence can implement and help your team make the best out of using and adopting to SFDC Sales Cloud.
Service Management through Salesforce Service Cloud

Providing timely and effective after sales support and services is a great differentiator of how your customers recognize you. High customer satisfaction (CSAT) leads to customer loyalty, new customer recommendations and repeat business. 

By implementing SFDC Service Cloud, you can provide your customers with ‘just-in-time’ support and services they need. Plus, it is easily customizable to meet all your business demands and workflows. 

With SFDC Service Cloud, you have a variety of options on how your customers can reach you through connected devices; via email, phone, social media, online communities, chat, text, etc., so you do not miss any opportunities or cases. 

Salesforce service cloud
Virtualigence can set you up and get going with integrated service management tool from SFDC Service Cloud.
Automation through Salesforce Marketing Cloud

While your Sales and After Sales process are in place, now you need a right Marketing strategy, that can run your end-to-end marketing operations processes just like a well-oiled engine to provide your customers with a Unified Experience.

A single platform to manage every aspect of a campaign, including but not limited to emails, managing ads (organic or paid), outreach touch points, social media marketing to improve your sales pipelines and engagement with customers and their experience.

Virtualigence can help you with Sales, Services and Customer integration to function in an autopilot mode, so your core marketing team can focus on revenue generation planning and strategies.

Salesforce marketing cloud
Virtualigence highly recommends using a unified platform for best in class marketing using SFDC Marketing Cloud.
professional services
Work with our team in a flexed model and easy to engage approach.

About VI

At Virtualigence, we believe in not reinventing the wheel but build upon your ‘as-is’ systems to get you to a ‘to-be’ state.

With our years of experience we are a confident and knowledgeable team that can quickly pick-up and engage with your thought process, needs and digitization plans.