Our Sales Intelligence [SI] and Sales Enablement experts with deep technical and functional experience can help your business transition and make the most from using Salesforce.com (SFDC) platform for your Sales and After Sales efforts using Sales Cloud, Service Cloud and Marketing Cloud.
Looking for ways to generate, track and manage your leads and opportunities?
Then we have the answer: Sales Cloud by Salesforce.
Trying to figures ways to offer your customers with nothing but the best service?
Evaluate how Service Cloud by Salesforce can help.
Working tirelessly to manage customer data, unplanned campaigns and ROIs?
Learn how Marketing Cloud by Salesforce can do wonders.
Implement and customize SFDC Sales Cloud just as per your need. Easily drive, build and modernize your sales pipelines while nurturing relationships within your existing accounts.
Our Sales Cloud expertise can offer you with tailored, end-to-end sales management solution from building and managing your
Improve your sales execution by introducing common and terminology across sales organization.
Provide a streamlined and on-the-move user experience to your frontline sales teams through mobile and web-based (SaaS) interface.
Gain valuable insights into the leads and sales processes through reporting features that uses analytical data from your sales pipeline and customer accounts.
Easy governance of your sales pipelines so you can tie your sales team’s KPIs to your KBIs.
Prioritize and use right sales resources to improve sales velocity resulting in faster growth of your customer base.
Drive user adoption to manage your sales funnel forecasts centrally and globally.
Providing timely and effective after sales support and services is a great differentiator of how your customers recognize you. High customer satisfaction (CSAT) leads to customer loyalty, new customer recommendations and repeat business.
By implementing SFDC Service Cloud, you can provide your customers with ‘just-in-time’ support and services they need. Plus, it is easily customizable to meet all your business demands and workflows.
With SFDC Service Cloud, you have a variety of options on how your customers can reach you through connected devices; via email, phone, social media, online communities, chat, text, etc., so you do not miss any opportunities or cases.
Boost productivity by ensuring all support departments access and view the same information.
Allow your customers to communicate using any preferred channel; web, text, chat, phone, social networks.
Stay ahead of the game, keep your customers engaged and satisfied when they contact you keeping your cases up to date.
Make sure your CS team has all the tools they need to respond efficiently to every customer question and requests.
While your Sales and After Sales process are in place, now you need a right Marketing strategy, that can run your end-to-end marketing operations processes just like a well-oiled engine to provide your customers with a Unified Experience.
A single platform to manage every aspect of a campaign, including but not limited to emails, managing ads (organic or paid), outreach touch points, social media marketing to improve your sales pipelines and engagement with customers and their experience.
Virtualigence can help you with Sales, Services and Customer integration to function in an autopilot mode, so your core marketing team can focus on revenue generation planning and strategies.
Increase your competitiveness by churning more frequent and wider marketing campaigns.
Through right intelligence, let your teams do much personalized follow-ups and engage in much meaningful conversations.
Manage and track your customer and partner relationships so you never miss an opportunity or inquiry.
Integration with platforms to capitalize from social listening, trends and captured sentiments analysis data.
Better decision making by gathering detailed insights and behavior of your existing customer and new prospects.
Generate and follow more leads by empowering your Sales teams to engage directly with the tool and customers.
At Virtualigence, we believe in not reinventing the wheel but build upon your ‘as-is’ systems to get you to a ‘to-be’ state.
With our years of experience we are a confident and knowledgeable team that can quickly pick-up and engage with your thought process, needs and digitization plans.
